FREEBOY Shipping & Delivery
Shipping Policy
Thank you for choosing FREEBOY. We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for detailed information regarding order processing, shipping times, and delivery procedures.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays. During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Destinations
FREEBOY currently ships to selected countries across Europe. Shipping availability may vary depending on local regulations and logistics coverage.
Estimated Delivery Time
| Region | Estimated Delivery Time |
|---|---|
| European Union | 3–7 Business Days |
| Remote Areas | 5–10 Business Days |
Delivery times are estimates and may vary due to weather conditions, carrier delays, customs procedures, or other unforeseen circumstances.
Shipping Methods
We work with trusted logistics partners to ensure reliable delivery services, including:
- DHL
- UPS
- FedEx
- Local Delivery Partners
The shipping carrier will be selected based on your location and product availability.
Shipping Costs
Shipping fees are calculated automatically at checkout based on the destination, package size, and shipping method selected.
Free shipping promotions may be available on selected products or during special campaigns.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and tracking link.
You can use the provided tracking information to monitor your shipment status at any time.
Customs Duties & Taxes
For international shipments, customs duties, import taxes, and related fees may apply depending on local regulations.
Any such charges are the responsibility of the recipient unless otherwise stated at checkout.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact our customer support team as soon as possible.
We will work with the shipping carrier to investigate the issue and provide an appropriate resolution, which may include a replacement or refund where applicable.
Returns & Refunds
Products with verified quality issues may be eligible for return or replacement.
Please contact us within 7 days of delivery if you believe your item qualifies for a return.
For complete details, please refer to our Return & Refund Policy.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: contact@freeboy.co
Last Updated: June 2026